One of the major topics discussed used to be our exchange rate. To compete with other payment processors outside the Bitcoin world, not only are our fees are important but also the exchange rate. In fact, our customers don’t care which percentage we get for our service, but what they have to pay in the end.
Therefore, it is the exchange rate that matters the most to our customers. With only 0.5% of the transfer volume, we are already one of the cheapest services out there. Unfortunately, we never had any influence on the exchange rate.
We are now proud to announce that we have made one of our biggest steps since we were founded this past March. From today on, all Euro transfers will be handled by our long time partner BitPay and we will be able to provide you the best exchange rate out there.
BitPay is one oft the most reputed and renown companies in the Bitcoin space and is the ideal company to work with when dealing with Bitcoin/ Euro payments. We have worked with BitPay since the very beginning with all the ventures of the bitcoin startup incubator Bitcoinsberlin, including the shopping service All4btc, the electronic store e4btc, and many more. In more than 3 years we have never had a single issue with BitPay and nor a single complaint. BitPay shows how a Bitcoin business should look like and how important caring about your customer really is.
We are glad that we were able to make this happen.
Our fee structure will stay exactly the same, which means we will give all the benefits directly to our customers. From this moment on, Bitwala is the cheapest bill payment provider worldwide in the Bitcoin space.