What Are the Bitcoin Prepaid Card Fees?

What Are the Bitcoin Prepaid Card Fees?

We provide a transparent fee schedule to your low cost bitcoin card solution:

 Fee Type  Frequency EUR
Physical Card issuance & delivery Per Order € 8.00
Virtual Card issuance & delivery Per Order € 2.00
Top Up Per Transaction 0.50 %
Purchase Transaction Per Transaction € 0
 ATM Transaction Domestic Per Transaction € 2.25
 ATM Transaction International Per Transaction € 2.75
 Monthly Maintenance Fee Per Month € 1.00
 Foreign Transaction Fee Per Transaction 3.00 %
 Card to Card Transfer Per Transaction € 0.25
 ATM PIN change Fee Per Transaction € 0.80
 Card Replacement Per Occurrence € 8.00
 Expedited Shipping Per Occurrence € 69.00


Hint: These fees depend on the ATM and country. In the vast majority of countries globally you will be charged one fee (by our card). In some jurisdiction, e.g. in the US or Thailand there is a local regulation applying a minimum fee for any ATM withdrawal. This additional fee will be added to the total withdrawal amount and our fee will be deducted separately by your card balances.

By |November 14th, 2016|8 Comments


  1. Adrien 2017-11-01 at 03:57 - Reply


    I would ask some questions about fees.
    I am french and i dont understand what “ATM Transaction Domestic” means. Does it mean that french ATM are Domestic or foreign ?
    Can you confirm that i can pay with the Bitwala in a shop without fees in all countries (France and Japan) ?
    And what is exactly “Foreign Transaction Fee” ?

    Bests regards.


    ps: can you notify me by email on adrien.ybanez@hotmail.fr

    • Andrea 2017-11-06 at 18:30 - Reply

      Hi Adrien, I’d be happy to explain it to you. So, the Bitwala cards are denominated in EUR. ATM Transaction Domestic means fees for money withdrawals within countries with EUR as the currency whereas ATM Transaction Transaction International is withdrawals from ATMs in countries with non-EUR domestic currencies e.g. Japan. You can use the Bitwala card to pay in any merchant/shop that accepts Visa, however do keep in mind that Foreign Transaction Fee, which is a 3% fee per transaction that is charged at any POS (including ATM) with a non-EUR domestic currency, may apply when you shop in Japan. The foreign transaction fee does not apply at any POS where EUR is applied.

      I hope this information helps.

      Best regards, Andrea from Bitwala

  2. Balazs 2017-12-06 at 13:28 - Reply

    I have a question regarding to “Foreign Transaction Fee”.
    I live in Hungary, where the domestic currency is HUF. But there are ATMs in the city where I can withdraw EUR.
    Do I have to pay foreign transaction fee if I use this ATM in Hungary?

    Best regards,

    • Andrea 2017-12-06 at 18:06 - Reply

      Hi Balazs, if you withdraw Euros from an ATM that offers EUR withdrawals, Foreign Transaction Fee does not apply.

  3. Robert 2017-12-27 at 08:01 - Reply

    Hello, I also have a question regarding the Foreign Transaction Fee. I live in Romania (currency is RON), so if I want to pay using the card at a physical or online shop, will I have to pay the 3% transaction fee each time? Thanks.

    • Andrea 2018-01-02 at 11:46 - Reply

      Hi Robert, thanks for your question. As our card is denominated in EUR, yes you would be paying foreign transaction fees for each payment in another non-EUR currency. Cheers, Andrea from Bitwala

  4. ben 2018-01-13 at 12:34 - Reply

    I have a question … so I can pay with the bitwala debit card in Germany with a fee of 2.25 € everywhere. The amount will be deducted in bitcoin from my bitwala wallet? I pay a monthly fee of one euro? should i cancel the debit card, how do i do it? To which address? Berlin? and what happens if I have no bitcoins on my wallet is then still charged the monthly fee of one euro?

    • Andrea 2018-01-15 at 09:50 - Reply

      Hi Ben, our prepaid cards have just recently been suspended due to WaveCrest, our card issuer, being shut down by Visa Europe. Our card program was shut down. We will relaunch as a crypto bank, where all accounts will come with debit cards, so there is no need to top-up your cards anymore. For more info regarding closure of the Bitwala card program, please read here: https://www.bitwala.com/a-turning-point-in-bitwalas-history/

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