Customer Service is only available in German and English.

To sign up to Bitwala you need to:

1. Be a resident of the European Economic Area (incl. Switzerland)

2. Be a national of one of the following:

Africa

🇩🇿
Algeria
ID not accepted
Passport accepted
further specifications >
🇦🇴
Angola
ID not accepted
Passport accepted
further specifications >
🇧🇫
Burkina Faso
ID not accepted
Passport accepted
further specifications >
🇨🇲
Cameroon
ID not accepted
Passport accepted
further specifications >
🇪🇬
Egypt
ID not accepted
Passport accepted
further specifications >
🇬🇭
Ghana
ID not accepted
Passport accepted
further specifications >
🇨🇮
Ivory Coast
ID not accepted
Passport accepted
further specifications >
🇰🇪
Kenya
ID not accepted
Passport accepted
further specifications >
🇲🇼
Malawi
ID not accepted
Passport accepted
further specifications >
🇲🇱
Mali
ID not accepted
Passport accepted
further specifications >
🇲🇦
Morocco
ID not accepted
Passport accepted
further specifications >
🇳🇦
Namibia
ID not accepted
Passport accepted
further specifications >
🇳🇬
Nigeria
ID not accepted
Passport accepted
further specifications >
🇿🇦
South Africa
ID not accepted
Passport accepted
further specifications >

Asia

🇦🇿
Azerbaijan
ID not accepted
Passport accepted
further specifications >
🇧🇩
Bangladesh
ID not accepted
Passport accepted
further specifications >
🇨🇳
China / Hong Kong
ID not accepted
Passport accepted
further specifications >
🇬🇪
Georgia
ID accepted
Passport not accepted
further specifications >
🇯🇵
Japan
ID not accepted
Passport accepted
further specifications >
🇰🇿
Kazakhstan
ID not accepted
Passport accepted
further specifications >
🇰🇼
Kuwait
ID not accepted
Passport accepted
further specifications >
🇱🇧
Lebanon
ID not accepted
Passport accepted
further specifications >
🇲🇾
Malaysia
ID not accepted
Passport accepted
further specifications >
🇵🇭
Philippines
ID not accepted
Passport accepted
further specifications >
🇰🇷
Republic of Korea
ID not accepted
Passport accepted
further specifications >
🇸🇬
Singapore
ID not accepted
Passport accepted
further specifications >
🇹🇼
Taiwan
ID not accepted
Passport accepted
further specifications >
🇹🇭
Thailand
ID not accepted
Passport accepted
further specifications >

Europe

🇦🇹
Austria
ID accepted
Passport accepted
further specifications >
🇧🇪
Belgium
ID accepted
Passport accepted
further specifications >
🇧🇦
Bosnia Herzegovina
ID not accepted
Passport accepted
further specifications >
🇧🇬
Bulgaria
ID not accepted
Passport accepted
further specifications >
🇭🇷
Croatia
ID accepted
Passport accepted
further specifications >
🇨🇾
Cyprus
ID not accepted
Passport accepted
further specifications >
🇨🇿
Czechia
ID accepted
Passport accepted
further specifications >
🇩🇰
Denmark
ID not accepted
Passport accepted
further specifications >
🇪🇪
Estonia
ID not accepted
Passport accepted
further specifications >
🇫🇮
Finland
ID accepted
Passport accepted
further specifications >
🇫🇷
France
ID accepted
Passport accepted
further specifications >
🇩🇪
Germany
ID accepted
Passport accepted
further specifications >
🇬🇷
Greece
ID not accepted
Passport accepted
further specifications >
🇭🇺
Hungary
ID accepted
Passport accepted
further specifications >
🇮🇸
Iceland
ID not accepted
Passport accepted
further specifications >
🇮🇪
Ireland
ID accepted
Passport accepted
further specifications >
🇮🇹
Italy
ID accepted
Passport accepted
further specifications >
🇱🇻
Latvia
ID accepted
Passport not accepted
further specifications >
🇱🇮
Liechtenstein
ID accepted
Passport not accepted
further specifications >
🇱🇹
Lithuania
ID accepted
Passport accepted
further specifications >
🇱🇺
Luxembourg
ID accepted
Passport accepted
further specifications >
🇲🇹
Malta
ID accepted
Passport accepted
further specifications >
🇳🇱
Netherlands
ID accepted
Passport accepted
further specifications >
🇲🇰
North Macedonia
ID not accepted
Passport accepted
further specifications >
🇳🇴
Norway
ID not accepted
Passport accepted
further specifications >
🇵🇱
Poland
ID accepted
Passport accepted
further specifications >
🇵🇹
Portugal
ID not accepted
Passport accepted
further specifications >
🇽🇰
Republic of Kosovo
ID not accepted
Passport accepted
further specifications >
🇷🇴
Romania
ID not accepted
Passport accepted
further specifications >
🇷🇺
Russia
ID not accepted
Passport accepted
further specifications >
🇷🇸
Serbia
ID not accepted
Passport accepted
further specifications >
🇸🇰
Slovakia
ID accepted
Passport accepted
further specifications >
🇸🇮
Slovenia
ID accepted
Passport accepted
further specifications >
🇪🇸
Spain
ID accepted
Passport accepted
further specifications >
🇸🇪
Sweden
ID accepted
Passport accepted
further specifications >
🇹🇷
Turkey
ID not accepted
Passport accepted
further specifications >
🇺🇦
Ukraine
ID not accepted
Passport accepted
further specifications >
🇬🇧
United Kingdom
ID not accepted
Passport accepted
further specifications >

North America

🇨🇦
Canada
ID not accepted
Passport accepted
further specifications >
🇲🇽
Mexico
ID not accepted
Passport accepted
further specifications >

Oceania

🇦🇺
Australia
ID not accepted
Passport accepted
further specifications >
🇳🇿
New Zealand
ID not accepted
Passport accepted
further specifications >

South America

🇦🇷
Argentina
ID not accepted
Passport accepted
further specifications >
🇧🇷
Brazil
ID not accepted
Passport accepted
further specifications >
🇨🇱
Chile
ID not accepted
Passport accepted
further specifications >
🇨🇴
Colombia
ID not accepted
Passport accepted
further specifications >
🇵🇪
Peru
ID not accepted
Passport accepted
further specifications >
🇻🇪
Venezuela
ID not accepted
Passport accepted
further specifications >